| Frequently Asked Questions |
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- How long will it take to deliver my order ?
Orders will normally be delivered within 3 to 15 days, depending of product availability.
You will receive delivery details by e-mail, which will allow you to follow your command's journey on 'La Poste' website (www.laposte.fr/colissimo)
- Is the article available ?
Most of the products presented on the site are in available stocks at once.
- Satisfied or Reimbursed !
You benefit of 7 days as from the reception of your parcel to return us your articles. 3 returns solutions are available : the exchange, the credit note and the repayment
- How I can exchange my product ?
All the articles of the www.WearAddict.com site are exchangeable subject to the available funds in stock.
You just have to mention to us the article wished in exchange on your demand of return.
We shall accept it at reception of your return, according to the available funds.
If you wish to exchange your article for an other model, we invite you to opt for the credit note.
- I forgot my password !
You forgot your password ?
Enter your login or your e-mail on the field foreseen for that purpose on the identification page.
You have to click then the link " forgotten Password ? "
You will receive by e-mail your login and password who shall allow you to become identified.
- I did not receive one of articles of my order ?
In case of rutpure of unexpected stock, the customer service will inform you by e-mail of the fate of the missing article, and in the best case will apply to warn you of it before the reception of your parcel.
- Is it possible to buy articles on the spot ?
The purchases are carried out only on our website Wear Addict
www. WearAddict.com, your online shop for Jeans, Tee Shirt, Treillis, Sweet, Shoes ... of brands Diesel, Guess, Replay, Dolce Gabanna, Adidas, Le Temps des Cesrises, Kappa, Japan Rags, Energie, labels, F Com, Missive, Diamond Traxx ... and many others
- How to send back the parcel ?
The expenses of return are at your charge, and you are free to choose the type of sending.
In case of error of delivery, WearAddict.com will take care of your expenses on returning to height of the amount mentioned on the proof of deposit which you will send us by fax or by e-mail.
- How takes place the secure paiment ?
When you opt for the payment by card (credit card, visa, eurocard) all the data which you seize (your banking coordinates) are coded at once (in mode S.S.L) and registered on our payment servers.
- Via the solution PayPal, you are directly debited.
- Via The solution FIANET-HSBC, you are debited at sending of your purcel
The expenses of exchange are at your expense.
Any deceitful operation will not be accepted, and order rejected.
- Why are your prices so low ?
We are specialised in the destocking of big brands.
We select products of the most recent collections.
By buying on wearaddict.com you eliminate the intermediaries and so take advantage of the best market prices.
- To which order do I have to make my check or my cash mandate ?
Your checks and mandates have to be established to the order : WearAddict and be sent to the following address:
Jean Luc Bis
33 rue Poissonniére
75002 Paris
France
- Do you also accept the foreign commands ?
WearAddict accepts the commands from the whole world.
If you command outside France, the delivery period will be influenced.
- May I contact you by phone ?
You may leave a message by telephone :
+33 1 45 08 44 37.
We will call you back or contact you by e-mail.
You can also contact us by e-mail at :
info [@] wearaddict.com
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